Our gift hampers and flowers to the UK and Australia are prepared and dispatched by our superb affiliates. Many years of working together has led to outstanding service and a fabulous range of hampers and flowers. Please allow 3 working days for delivery.
Orders over Christmas / December: Please expect courier network disruptions through the busy Christmas season. We always endeavour to have your order delivered as close to your chosen delivery date as possible, and appreciate your understanding as we do our best to accommodate your delivery date requests.
Welcome to our shipping policy at About Giving! Here's everything you need to know about how we get your gifts to your lucky recipients.
Delivery Details
Authority to Leave
All packages have the authority to leave at a safe location on site. If they can not gain access or find a safe delivery location, they will call the number provided or leave a calling card.
Pick-Up Option
If you're in Auckland, you can pick up your gift for free from our showroom at 20B Barrys Point Road, Takapuna. Please contact us in advance.
Delivery Charges and Time
Saturday Deliveries
We can arrange Saturday deliveries in certain cases. Reach out to us at mail@aboutgiving.co.nz for more details.
Delayed Delivery
We partner with NZ Couriers as our main courier. While we always aim to deliver on time, we can't guarantee it. If your delivery is delayed, we're sorry for any inconvenience, but it doesn't qualify for a refund.
Need Help?
Got questions about missed deliveries, redirections, or anything else? Contact our helpful support team at mail@aboutgiving.co.nz
That's it for our shipping policy—thanks for shopping with About Giving!
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